If there is an error in your order and you would like to cancel, please contact us at hello@wearefle.com 24 hours before your slotted delivery. 

However, once delivery is made and you are unhappy with your arrangement, we offer a refund of 20% off your purchase value. Refund will be made in the form of store credit or voucher. Please email us at hello@wearefle.com with your order number, reason of refund (provide photos if necessary) and your refund form (store credit or voucher) and we’d be happy to assist you further.

Unfortunately, we do not offer return or exchanges of our arrangements at the moment.